Paycheck Protection Program

PPP Forgiveness, Repayment and Servicing
Important Notice: Remain diligent when receiving communications regarding forgiveness assistance or demands from any source claiming to represent the US Small Business Administration, Cross River Bank, Cross River Bank's partners, or any third party. Please carefully review the forgiveness instructions below and avoid responding to any outside solicitations, which could represent attempts from scammers using publicly available borrower information. Cross River has only approved the servicers listed on this webpage. If you have any questions or concerns about a forgiveness or repayment communication received related to your PPP loan, please confirm that the communication received matches the information listed below.
Cross River Bank cannot accept any physical loan forgiveness applications directly. Please find helpful information below to determine how you can proceed with forgiveness for your PPP loan.
Please find your loan servicer information below:
CROSS RIVER BANK
If you received your PPP loan in 2020 or 2021 directly through Cross River, through ApplePie or BlueVine, or through Kabbage, please contact Lenders Cooperative for forgiveness information, access to the repayment portal or general support.
Visit the Cross River powered by Lenders Cooperative Portal
Email crossriverppp@lenderscooperative.com
Call Lenders Cooperative at 855-996-0606
INTUIT QUICKBOOKS
If you received your PPP loan in 2020 through Intuit QuickBooks, please log in to your Intuit QuickBooks account or contact Intuit QuickBooks support for forgiveness information, access to the repayment portal or general support.
Visit the Intuit QuickBooks PPP Center
Call Intuit QuickBooks at 800-446-8848
PPP Forgiveness
Find more information to determine if you should do forgiveness through the SBA or through Lenders Cooperative.
Please do not send any PPP forgiveness applications or funds directly to Cross River.
A lasting impact
Cross River Bank is proud to serve as one of the top PPP lenders in the country, reaching more than 375,000 businesses. With an average loan size below $25,000, we have supported the most vulnerable small businesses in our communities.